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Appeal to heat pump installers: don’t ignore the insulation 

Condensate Pro is backing a campaign to remind heat pump installers to make sure the external pipework associated with air source heat pumps is sufficiently and professionally insulated.  

The company is calling for protection of heating systems not only to help eliminate callbacks for installers and heating manufacturers, but also making sure the heat pump and system is working to its maximum efficiency – an important reminder as heat pumps installations look to sky rocket in 2022. 

Heat pumps are not forgiving in any way

“Unlike traditional gas condensing boilers, heat pumps are not forgiving in any way. Making sure the efficiency of a heat pump installation is the best it can be relies on the survey, design, specification, installation, commissioning, customer handover as well as service and maintenance,” explains Dave Smith, managing director of Condensate Pro.   

“Insulation is one small but very important part of this equation, from the very beginning to all through the life of the heat pump installation. It is especially vital that the outside pipework insulation is right for the job and joints, gaps and holes are sealed so that very little heat or energy is lost. It also has to look professional on a customer’s property, not just at initial installation but forever.”