New tool finds best air source heat pump solution ‘in minutes’

A new online tool has been launched which helps heat pump installers find the right system for a home and identify all the components needed, in minutes. 

Picture of Deb with a heat pump.

Created by City Plumbing, is the first of its kind in the industry and helps simplify the air source heat pump design and installation process. 

It’s part of the company’s aim to make specifying and installing energy-efficient technologies as easy as possible. 

Developed by City Plumbing’s in-house digital and heat pump technical teams, the tool helps people select a suitable air source heat pump system for a property with sufficient output based on its heat loss.  

Hemal Morjaria, managing director of City Plumbing’s Renewables and Electrical division, said: “Getting the right system, with all components needed to complete the install, for a home is the first step for a heating engineer so we’ve made it easier by building their online basket with all products required. 

“There’s a belief that heat pumps aren’t suitable for many types of homes or that they don’t perform as expected once installed, but that’s often down to not choosing the right system for the home and the customer’s needs at the start. Our new tool takes that pain away.”  

Complete kit built for the installer

Once the heat loss is calculated, provides a choice of brand before presenting a range of heat pump options that provide sufficient output. The final step is choosing the cylinder size before a complete kit is built for the installer, with options for collection or delivery from their local City Plumbing branch, plus visibility of the exact cost and stock availability. 

Hemal added: “With our new kit builder, gone is the worry that you might have bought a cable or fitting that’s not compatible or forgotten a part. Plus, as it integrates with City Plumbing’s national stock checker, it saves the installer precious time going on separate journeys for different parts or making multiple trips to get everything they need.” 

The platform launched in late February and has already received huge interest.  

“We’re currently getting around 400 visitors per day who want to design and build an air source heat pump system. It just shows the increasing interest and demand for renewable technologies as well as the need for a tool that does all the leg work for you.”  

The new kit builder is the latest in a series of support for heating engineers who are making the transition to lower-temperature heating systems.  

Have you used the heatpumpkit builder? If so, we’d love to hear about your experience. You can get in touch with us at 

Image credit: Picture by Zute Lightfoot on behalf of The Highbourne Group