Grant UK has launched a series of online video tutorials, a consumer guide and a technical forum for installers seeking further information about biomass technology.
The video series comprises three bite size modules – a guide to biomass technology, a study of the domestic RHI and an aid for end users on operating biomass boilers.
For installers, five videos have been uploaded to Grant’s YouTube channel featuring training modules on installation, commissioning and servicing of Grant biomass models.
An online forum has also been launched to encourage interaction between Grant’s installer network and the company’s technical support team.
Grant’s marketing manager, Anna Wakefield, said: “When installers and consumers are selecting or installing a Grant biomass appliance such as the Spira, providing them with the best quality information is all part of our service.
“Our forum, online films and guides support our commitment to excellent service from an initial enquiry to post-installation support.”