Q: What do you do?
Established in 1999, Kensa remains the UK’s only manufacturer of a full range of ground source heat pumps serving residential, industrial and commercial buildings.
Q: Where are you?
Kensa’s manufacturing facility is in Truro, Cornwall. There is a commercial office in Exeter, and installers within the Kensa Underground Network throughout the UK.
Q: How’s business at the moment?
Good. The launch of the domestic RHI, and the increase to the GSHP non-domestic RHI tariffs, have combined to stimulate increased interest plus the launch of innovative products, such as the Shoebox Heat Pump, has created significant demand in the new-build housing sector. Kensa’s ability to provide expert technical support is encouraging many installers to embrace the technology, particularly now the appeal of the domestic RHI tariffs is understood.
Q: How could business be better?
The sector is crying out for certainty from government over the available subsidy support. It was disappointing that the domestic RHI wasn’t launched with more fanfare but at least there is finally a message that the supply chain can take to market. An increase in the price of heating oil (to 2010 levels) would obviously be helpful whilst all proponents of GSHPs must continue to promote the extra efficiency and durability and the technology’s status as the most unobtrusive renewable.
Q: What’s the best business advice you’ve ever received?
My favourite business quote is from Henry Ford: “Coming together is a beginning; keeping together is progress; working together is success” whilst the best business advice is to stay focussed and place the customer at the centre of everything you do.
Q: How are you going green?
The Truro factory is carbon neutral benefitting from solar PV Panels and a GSHP installation that takes heat from the flooded mine shafts below.