What do you do?
We’re the UK’s largest independent supplier of ground source and air source products. Products include geothermal collector pipe, heat transfer fluids, manifolds & manifold chambers, UFH products, low temperature radiators, heat pump cylinders, ground & air source heat pumps, pre-insulated hot water pipe for biomass & district heating projects and heat meters. We ensure that everything is available from stock for delivery to site next day.
Where are you?
Newton Aycliffe, County Durham but we also have a satellite office in Retford, North Nottinghamshire.
How’s business at the moment?
Very good. We’ve grown again in what has been a difficult year in the renewables market and expect rapid growth next year.
How could it be better?
I think we’ve improved things recently by investing heavily in a decoiler for preinsulated pipe (RAUVITHERM by REHAU). It has allowed us to take an order, cut the required pipe to length and deliver it within 24 hours.
Who do you admire in Renewables?
Customers and installers of GSHPs. The capital investment is not cheap and it’s probably the most complex install but also the most efficient.
What’s the best business advice you have ever received?
Give all of your customers the finest service possible and you’ll not go too far wrong.
How are you going green?
Our Midlands office is run purely from renewables (both heat and electricity) and we hope to introduce similar measures at our head office in County Durham in the very near future.