Krannich Solar UK has been awarded a premium seal by EuPD Research for its high level of customer satisfaction for the second year in a row.
In an industry survey carried out by independent institute, installers reportedly gave the company top marks for customer loyalty, satisfaction and for the distribution of solar modules and inverters – netting Krannich the ‘Top PV Supplier’ seal.
Kim Mann, chief operating officer at Krannich Solar UK, said: “We are thrilled to have been awarded Top PV Supplier status once again. We pride ourselves on delivering a consistently high level of customer service and it is always gratifying when my team’s efforts are recognised and rewarded.”
He added: “In a market that’s as highly competitive as PV, it’s all too easy to focus on price at the exclusion of all else. In reality there is often little or no price difference between suppliers, so we work extremely hard to deliver the quality of service which installers appreciate and keep coming back for. I believe that this commitment to being the supplier of choice, the distributor that people want to deal with, is what sets us apart from our competitors and has led to this fantastic recognition from EuPD in both 2013 and now 2014.”